Sapling for Zoho Desk
Zoho Desk is a help desk software platform for customer service teams. Zoho Desk tracks conversations across multiple channels such as email, chat, phone, and social media. Self service and automation features increase efficiency. The company behind Zoho Desk, Zoho, offers a full suite of enterprise SaaS productivity tools including email, meeting, document collaboration, bug tracking and many, many others.
Sapling: Supported Features on Zoho Desk
- Language quality: Grammar checker / spell check and fluency suggestions.
- Autocomplete: Compose messages more quickly.
- Snippets: Search, insert, and expand common canned messages.
- Suggest: Respond to chat inquiries with a click.
