Sapling for Avaya
Avaya is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. Avaya solutions are based on Avaya's own contact center platform, which integrates services such as automated dialing, intelligent routing, and social collaboration into a single software solution. Sapling integrates with Avaya to help improve agent efficiency and reduce handle time.
Sapling: Supported Features on Avaya
- Language quality: Grammar checker / spell check and fluency suggestions.
- Autocomplete: Compose messages more quickly.
- Snippets: Search, insert, and expand common canned messages.
- Suggest: Respond to chat inquiries with a click.
Related Integrations
